Online Research
Interviews
Mind Mapping
Pugh Chart
Google Form
SWOT Analysis
Creating Primary and
Secondary Person
User Journey Map
Logo Design
Color Palate
Type Face
User Fellow
Wireframe
Lo-Fi Prototype
Hi-Fi Prototype
The user journey mapping was analyzed to categorize users’ challenges and needs into distinct groups. This systematic process helped identify recurring patterns and themes among users’ experiences. The categorization helped understand the complexities of users’ experiences, identify common trends, and prioritize areas for improvement in the final concept.
General User
Health Care personnel
Standardized handover: Uniform relay of critical patient info.
Improved communication: Thorough on-site evaluations.
Patient resources: Culturally appropriate education.
Medical background: Access victims’ history.
Telemedicine: Remote follow-ups.
Accurate details: Know the time and extent of the crash.
Incomplete info: Delays in orthopedic diagnosis and treatment.
Poor communication: Lost info between ambulance and hospitals.
Complex procedures: Hard for patients and families to understand.
Limited history access: Difficult to understand past injuries and complications.
The insights I obtained from feedback from healthcare personnel, combined with insights derived from the literature review and discussions with Autoliv’s engineers and designers, led me to start my concept sketches.
In this step, I decided to use mind mapping as a tool. I feel that mind mapping is an effective method for organizing and classifying the characteristics of each notion. This technique allows for a more systematic investigation of the numerous parts inside the concepts, making it simpler to evaluate and comprehend their distinct components.
Swot analysis, which stands for Strengths, Weaknesses, Opportunities, and Threats, is a prominent model in business and management for evaluating the internal and external aspects that influence an organization’s strategic position.
The EmergX logo is an abstract mark that combines a heart symbol with negative space to create an ‘X’ shape, subtly referencing emergency healthcare personnel.
Green: Symbolizes safety and well-being, a good choice for success messages or confirmation screens.
Dark Blue: Evokes trust and calmness, suitable for less critical elements like background accents or informational text.
White/Light Gray: Represents neutrality and provides a clean background for displaying information clearly on the screens and throughout the app.
Black: a neutral and bold color, that symbolizes sophistication, luxury, power, mystery, and formality, often used in high-end brands and minimalist or modern aesthetics.
The selection of complementary colors was inspired by Autoliv Brand Identity, a choice deemed essential for our application design, with Dark and Light Tint of them.
User Flows provide visual guidance by outlining user interactions and objectives within the program. These diagrams describe the user experience, help designers anticipate user needs, and ensure coherent, efficient app functionality.
Conducted in-person usability testing with general users and medical professionals on a high-fidelity prototype. Open-ended questions alongside specific scenarios were used to explore user experience across various application aspects.
Feedbacks obtain from these tests:
• Ease of use
• Perceived usefulness
• Desired functionalities
• Identification of any ambiguities